Gloxii – Privacy Policy

Effective Date: June 1, 2025
Website: www.gloxii.com
Brand Name: Gloxii
Contact: support@gloxii.com |

Gloxii is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase.

By accessing or using www.gloxii.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our site:

a. Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Shipping and Billing Address

  • Date of Birth (optional)

b. Payment Information

  • UPI ID, Card Details, or Bank Details (collected via secure third-party payment gateways)

  • We do not store your full card or UPI data on our servers

c. Device & Usage Data

  • IP Address

  • Browser Type

  • Operating System

  • Pages Visited, Time Spent, Click Behavior

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Send order updates and shipping notifications

  • Respond to customer service queries

  • Improve our website performance and user experience

  • Notify you about offers, new arrivals, and updates (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information to anyone.

However, we may share your data with:

  • Delivery partners for shipping your orders

  • Payment gateways for processing secure transactions

  • Third-party service providers (e.g., analytics, email services) – only as necessary and under strict confidentiality

We may also disclose your information if required by law or to comply with legal processes.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your cart and preferences

  • Analyze website traffic

You can manage or disable cookies through your browser settings.

5. Data Security

We follow reasonable security practices as per Indian IT Act Rules, including:

  • SSL encryption for transactions

  • Secure servers and restricted access to personal data

  • Regular monitoring to prevent unauthorized access or misuse

However, no method of online transmission or storage is 100% secure. By using our site, you accept this risk.

6. Your Rights (As per Indian Law)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Withdraw consent for marketing communication

  • Request deletion of your personal data, where applicable

To exercise any of these rights, please email us at support@gloxii.com with a clear subject line: "Privacy Request – [Your Name]".

7. Children's Privacy

We do not knowingly collect data from individuals under the age of 18. If we discover that a child has submitted personal data, we will delete it as soon as possible.

8. Retention of Data

We retain your personal information only as long as needed for:

  • Fulfilling the purpose it was collected for

  • Legal or regulatory requirements

  • Providing you with after-sales support or refunds

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date. Please review it from time to time.

10. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: support@gloxii.com
🌐 Website: www.gloxii.com